Return Policy

All products sold at Hi-Mama.com.my will have a 7 days return policy!

Returned product must be in its original condition and not abused. Buyer must inform us at sales@hi-mama.com.my within the 7 days period as of the INVOICE DATE of the product before returning the product.

Hi-Mama.com.my will confirm with the buyer for the returning arrangement and buyer must ship the product back to Hi-Mama.com.my Malaysia address at his/her own cost. Buyer will take full responsibility of the product damage/lost of the during the return shipment back to Hi-Mama.com.my, thus is advice to use insured registered shipping. Buyer must ship and return the product to Hi-Mama.com.my within 7 days after receiving the return confirmation.

Restocking Fees: Unless the product is defective or the return is a direct result of a Hi-Mama.com.my error, a restocking fee of 15% may be charged.